Terms of service

Welcome to Energyishh. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Energyishh

Energyishh offers scented bead bracelets and wellness-inspired accessories crafted from natural materials, including woods, herbs, spices, aromatic beads, and other carefully selected ingredients.

By placing an order through our website, you agree to these Terms & Conditions.

2. Product Information

We strive to ensure that all product descriptions, images, and details are accurate. However, due to the natural characteristics of our materials:

Colours, textures, grain patterns, and scents may vary.
Each bracelet may have slight differences, making every piece unique.
Product images are intended as a guide only and may differ slightly from the final product received.

These natural variations are not considered defects.

3. Wellness Disclaimer

Energyishh products are designed for personal enjoyment, self-care, mindfulness, and aesthetic purposes.

Any information provided regarding scents, ingredients, or traditional uses is for informational purposes only and is not intended as medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Fragrance & Natural Material Disclaimer

The scent intensity of natural materials may vary between products and may naturally fade over time depending on environmental conditions, handling, and storage.

This is a normal characteristic of natural scented materials and does not constitute a product fault.

5. Allergy Disclaimer

Some products may contain natural woods, herbs, spices, plant-based materials, or fragrance elements.

Customers with allergies, sensitivities, or skin conditions should review product information carefully before purchase.

Energyishh is not responsible for allergic reactions, sensitivities, or adverse responses resulting from the use of our products.

6. Pricing

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct pricing errors or inaccuracies at any time.

7. Orders

Upon placing an order, you will receive an order confirmation email.

Energyishh reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraudulent activity
Breach of these Terms & Conditions

If payment has already been processed, a refund will be issued where applicable.

8. Shipping & Delivery

We aim to process and dispatch orders as efficiently as possible.

Delivery timeframes are estimates only and may vary depending on:

Shipping destination
Carrier delays
Customs processing
Peak shopping periods
Weather or unforeseen circumstances

Energyishh is not liable for delays outside our reasonable control.

Customers are responsible for ensuring shipping details are accurate at the time of purchase.

9. Returns & Refunds

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with supporting photographs.

Due to the personal nature of our products, change-of-mind returns may not be accepted unless required under Australian Consumer Law.

Approved refunds will be processed to the original payment method.

10. Australian Consumer Law

Nothing in these Terms & Conditions excludes or limits any rights available under Australian Consumer Law.

Customers are entitled to applicable remedies where products fail to meet consumer guarantees.

11. Intellectual Property

All content on the Energyishh website, including branding, logos, images, graphics, product descriptions, designs, and written content, remains the property of Energyishh.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Energyishh shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Customers assume responsibility for the use of purchased products.